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Company Name: Weiyuan Qiangsheng Trading Co., Ltd.

Email: service@mail.lomatqyal.com

Phone:+86 19292597061

Address:Livestreaming Incubation Base No. 1064, Room 101, Building 2, Weishui Huating, Beihuan Road, Qingyuan Town, Weiyuan County, Dingxi City, Gansu Province

Legal Representative: Liu Huaqiang

Unified Social Credit Code: 91621123MAK4GYE9XA


Product Shipping and Delivery Policy

Thank you for choosing our products. To help you clearly understand matters related to shipping and delivery and to ensure a smooth shopping experience, we have established this Shipping and Delivery Policy. Please read it carefully. We operate in Singapore with a full range of products and provide professional product and logistics services. If you have any questions, please feel free to contact us:

Customer Service Contact:

Email: service@mail.lomatqyal.com

Phone:+86 19292597061

Customer Service Hours:Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

I. Shipping Fee

We offer free shipping. You do not need to pay any shipping fees when placing an order. All shipping costs are fully covered by us.

II. Order Processing and Delivery

Once your order is successfully placed, we will arrange the preparation and shipment of products in the order they were received. Specific rules are as follows:

  • Processing Time: After the order is successfully placed, the processing and shipping period is approximately 3 business days (excluding Saturdays, Sundays, and national public holidays, which are counted as preparation and handling time);
  • Shipping Time: Shipments are not limited to a specific time window and cannot be scheduled for a designated time slot. Delivery services are available on Saturdays, Sundays, and national public holidays to ensure you receive your products as soon as possible.

    • III. Estimated Delivery Time

    After the product is shipped, the estimated delivery time is approximately 7 business days. This is for reference only; actual delivery times may vary due to logistics transfers, the remoteness of the destination, or other unforeseen circumstances. Thank you for your understanding.

    If you have any questions regarding your order shipment or delivery (e.g., checking logistics progress, reporting delivery issues), please contact us using the above customer service details. We will verify and handle your inquiry promptly and are committed to assisting you.